All pre-orders must be placed at least 2 business days in advance.
Our online store is designed for pre-orders only, and cannot be used for same-day orders.
During the checkout process, please select your preferred pick-up time and date. This information is crucial for us to ensure that your order is ready for pick-up on time.
If you have selected the add-on option to include a cookie plaque message, please remember to leave your message in the note section during checkout.
Thank you for your cooperation, and we look forward to serving you soon!
Mountain River Patisserie started out as a small family business in 2017, baking delicious desserts in a community shared kitchen in Salisbury. Since then, we've grown and moved to our own location at 84 Mango St, Runcorn.
Our cozy café is now open to everyone and offers a warm and inviting atmosphere. Enjoy the golden sunlight shining through the windows and the sound of trains passing by on the nearby tracks. Start your day off right with a cup of locally roasted coffee, high quality matcha, or organic tea from Japan, along with a fresh and tasty homemade dessert.
We also offer a variety of bites to eat while you listen to some relaxing jazz music. Don't let morning traffic get you down - come visit us next to the train station and add some joy to your day!
This privacy policy tells you about the information we collect from you when you use our website www.mountainriverpatisserie.com. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
How we use your information
When you use our website
When you purchase a product from our website
Your rights as a data subject
Your right to complain
Updates to this privacy policy
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. For more information about our use of cookies, please see our cookie policy.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
not use the information you provide to make any automated decisions that might affect you.
We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them. CRM records are kept for three years after the last contact with you.
When you purchase a product from our website
When you purchase products from us online, we ask you for your name, address, contact telephone number, email address and credit card information. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.
We will use your information to verify your credit card details for your purchase, process your order and to send you your products. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase.
We require this information in order to process your payment, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law.
Your credit card details are passed to a third-party payment processor which is based worldwide. We do not retain your credit card information.
We do not use the information you provide to make any automated decisions that might affect you.
We keep your order information for an indefinite period, as the licenses we sell for our products do not expire.